Fraud Awareness

Protect yourself from phishing, scams, and fraudulent logistics activities.

Recognizing Fraudulent Activities

The logistics industry is frequently targeted by scammers utilizing fake shipping invoices and tracking numbers. DirectRoadExpress is committed to keeping our clients secure. Be vigilant against unauthorized communications attempting to exploit our brand name.

Common Scams to Avoid

  • Fake Invoices: You receive an email demanding customs or tax payments via cryptocurrency or untraceable wire transfers before a package can be released.
  • Counterfeit Tracking Pages: Links leading to websites mimicking our portal to harvest your personal credentials.
  • Advanced Fee Fraud: Sellers on marketplaces claiming the item is held by "DirectRoadExpress" until a security deposit is cleared.

How to Verify Authenticity

If you suspect you are being subjected to fraud:

  • Ensure all emails come exclusively from @directroadexpress.com. We will never use accounts from @gmail.com or @yahoo.com.
  • Never pay fees via Western Union, MoneyGram, or Bitcoin. We strictly utilize conventional corporate banking portals and credit merchants.
  • Always manually type our URL instead of clicking suspicious tracking links to verify your tracking number.