Privacy Notice

Our unwavering commitment to protecting your personal and corporate data.

Introduction

Your privacy is of vital importance to DirectRoadExpress. This document details our policies and practices concerning the collection, usage, and safeguarding of the sensitive logistics and personal data you entrust us with.

Information We Collect

During the facilitation of quotes, shipments, and customer support, we securely store:

  • Contact specifications (Name, Company, Address, Email, Telephone).
  • Package specifications and declared shipping manifests.
  • Tracking query logs and digital IP addresses exclusively for security analytics.

How Data is Used

Your data is strictly utilized to:

  • Generate accurate logistics quotes and fulfill courier dispatches.
  • Satisfy international customs reporting and regulatory mandates.
  • Enhance platform performance and execute customer service resolutions.
  • DirectRoadExpress does not, and will never, sell your private records to external third-party marketing agencies.

Information Security

We employ robust cryptographic models across our database architecture. Advanced AES-256 bit encryption actively scrambles data at rest, while TLS 1.3 tunnels intercept potential surveillance while data is in-transit between your browser and our secure logistics servers.

Effective Date: January 1st, 2026. This policy may be updated periodically.